General

The English document if a translation of the Hebrew Legal Document.  Please see Hebrew site for full legal document.

1.

The website of the oaktree brand (hereinafter: "the website") is owned by the company Oaktree Waters Ltd, H.P. 514162239 (hereinafter "Oaktree") and operated by it. Including nutritional supplements.

  1. The company "Oaktree" is accompanied by an accountant and attorney frequently and does everything in its power to avoid these and other consumer mistakes. If you are affected by any of the content, we will admit that you will draw our attention to it by means of a contact box at the bottom of the page.
  2. Oaktree has no and will not have any warranty on products that are not manufactured directly by it and users are aware of this and disclaim Oaktree from any warranty.
  3. Products that are marketed under the Oaktree brand are not represented by Oaktree but are manufactured through an authorized manufacturer and approved by the Ministry of Health and therefore warranty for these products will apply to the actual manufacturer.
  4. The provisions of these Terms and Conditions shall apply to any browsing of the Website, use and / or purchase of products by the user (s) on the Website, and they may change from time to time, in Oaktree's sole discretion. Therefore, before performing any action on the site, the user is asked to read, carefully, the terms of use, including the privacy policy.
  5. Oaktree reserves the right to change, delete and / or add to these Terms of Use at any time and without obligation to give prior notice and / or retrospectively. Any addition and / or change made to the site, the content of the site and / or these conditions will bind the user upon continued use. Therefore, we recommend that the user review these terms from time to time. Its use of the site after making the changes indicates the user's consent to these changes. If the user does not agree to the changes, he must refrain from continuing to use the site.
  6. The wording of the binding and determining regulations at any time is the wording of the regulations published on the website.
  7. In any case of contradiction and / or inconsistency, of any kind and type between the content of the site and the provisions of these regulations, the provisions of the regulations shall prevail and apply.
  8. The validity of the terms of use is cumulative and not alternatively, and the terms of use will be interpreted as coexisting and not reducing each other's applicability.
  9. Use of the website, including browsing and / or registering for the various services on the website, constitutes confirmation that the user has read the provisions of this policy and that he agrees to the provisions of this policy, including the terms of privacy policy, as updated from time to time, and agrees to act without Or reservation. If you do not agree to the terms of use, please refrain from using the site or contact us so that we can assist you in alternative ways to your satisfaction.
  10. It is hereby clarified that the use of masculine in the terms of use is done for convenience only and does not harm and / or create any discrimination.
  11. The user may use the site for personal and non-commercial purposes only. It is forbidden to use the site and / or any part of it for a purpose that is not for personal or non-commercial use.
  12. The registration to the site and the use of the information that the user provided to Oaktree and / or that has accumulated about the user while using the site, will be made in accordance with the provisions of any law and in accordance with the site's privacy policy.
  13. Please note: The information on the website is not intended to be used as a recommendation or instruction for the use or modification or download of any drug. There is no substitute for professional medical advice in the information and we recommend that you consult a qualified doctor before purchasing any product.
  14. The information on the website does not constitute a certified medical recommendation.
  15. Dietary supplements are not approved for use in a medical condition, except on the recommendation of a physician. Products marketed by "Oaktree" should not be considered a drug but a dietary supplement based on folk cultures, monographs and sometimes scientific experiments.
  16. Privacy and information security
  17. The Oaktree website allows secure purchase of all types of credit cards. The "Oaktree" site uses the platform of the web design company magento. The infrastructure information security patches are installed automatically, and the platform works in a "closed code" method that makes it difficult to hack.
  18. The data traffic platform we use is external and not an integral part of our site. We use a platform provided through Weeks (or a third party company that is in a contract with Weeks) and which is secured through them and is intended for making purchases and online transactions.

The site operates information security systems for secure purchase based on SSL (-Secure Sockets Layer).

  1. Credit card details, PayPal account details, and bank account details are not stored on our site and we do not have the ability to access them. Not at the time of use and / or during the purchase stages and not at the end.
  2. All customer information, except the billing information (= credit information), is stored in the system on a secure server that is not accessible, but to those who have been authorized to do so.
  3. Oaktree undertakes that it will not take any action in its possession contrary to the normal terms of trade and that it will not pass on this sensitive information to any other third party.
  4. Prohibited uses of the site
  5. Without the prior written permission of Oaktree, the user may not perform the following actions and / or actions while using the site and the content of the site:
  6. Make commercial use of the site and / or the content of the site.
  7. Copy, reproduce, modify, process, translate, re-engineer, distribute, transmit, display, perform, reproduce, publish and store the contents of the Site, in whole or in part.
  8. Activate or enable the activation of any computer application or any other means, including software such as Crawlers, Robots, etc., for the purpose of searching, scanning, copying or automatically retrieving the content of the site.
  9. Display content from the site within a visible or hidden iframe frame or display the site content in any way, including through any software, device, accessory or communication protocol, that changes their original design on the site and / or omits anything.
  10. Disrupt or violate any right of another user of the site, including the right to privacy and / or collect personal information about the users of the site without their express written consent, including by automatic means.
  11. Infringement on the dignity or privacy of another user and / or use the site and / or the content of the site to harm the good name of any person and / or publish incitement, fraud, fraud, defamation and / or any other information that is false, unreliable Or that it may intentionally harm it.
  12. Use of the website or the content of the website to create a database 

Information and / or collection.

Failure to comply with these restrictions may lead to the denial of your access to the site and even expose you to civil and / or criminal liability, according to any law.

  1. Eligible to use the Site Services

For the avoidance of doubt, it is clarified that Oaktree is given the authority at all times and at its sole discretion to prevent users from accessing the purchase of products and / or canceling their account on the Oaktree website, if their behavior is inappropriate and / or was and they make improper or unreasonable use On the website, including non-compliance with the terms of use and / or policy.

  1. Oaktree will be entitled to condition the entry and / or use of the site, in whole or in part, on registration and / or payment, and without the user having any claim, right and / or claim in this regard.
  2. Ownership and Intellectual Property Rights
  3. The site and the information appearing on it, including the design of the site, including any information of any kind and type, including any verbal, visual, audio, audio-visual content, including text, image, sound, video, in any media and in any An end device, which exists today and / or will exist in the future and / or any combination thereof, including articles, articles, news, reviews, data, files, maps, tips, analyzes, recommendations, guidelines, assessments and any other information and / or content in any format Which is, as well as their design, processing, editing, distribution and way of presentation, including (but not limited to): any image, drawing, design, photography, illustration, animation, diagram, figure, simulation, sample, video, file Vocal and musical file; Any software, file, computer code, application, format, protocol, database and interface and any character, sign, symbol and icon (hereinafter: "the Content" or "the Content") are protected by the copyright laws of The State of Israel, international treaties and copyrights of other countries. The user is prohibited from making changes, copying, publishing, distributing, broadcasting, displaying, performing, reproducing, licensing, creating derivative works or selling any part of the content contained on the site without its consent The early, written and explicit Oaktree.
  4. All intellectual property rights in connection with the Site of any kind and type (whether it is registered rights or unregistered rights), including the domain name, patents, trademarks, trade names, designs, Copyright, Trade Secrets, Reputation, 'Know How', Methods, Source Code and Binary Code, Trademarks, Computer Software, Concepts, Confidential Information, Trademarks, Databases, Derivatives, Discoveries, Formulas, Reputation, Ideas, Improvements, Samples, information, innovations, inventions, knowledge, logos, market data, methods, moral rights, literary works, graphic file, technical information, how the site is presented and designed and any matter or detail related to the site, are the exclusive property of Oaktree or of a party A third party, who has authorized Oaktree to use them, and the use of all such rights is permitted to Oaktree exclusively (or to other third parties, if they are licensed to do so). You may not copy, distribute, reproduce, sell, translate and / or perform any other action, commercial and non-commercial, in all types of texts and / or codes and / or images and / or trademarks and / or photographs and / or videos and / or any Other content appearing on the site, unless Oaktree has received prior written permission.

Notwithstanding the foregoing, Oaktree's name and trademarks, including objects related to Oaktree's reputation, such as (but not limited to): marks, logos, logos, service marks, or any other object as they appear on the Site, are the sole property of Oaktree and Make any use of them.

  1. Site content and advertisements
  2. The site as a whole, including all the content appearing on it, is offered to the public and the user as they are.
  3. Oaktree is not responsible for inaccuracies, or errors made in relation to the content. Oaktree hereby clarifies that the content contained on the site is for general, informational purposes only and for the convenience of the user and does not constitute a recommendation and / or opinion in relation to the products published on the site, and therefore the user is aware and agrees that any reliance on statements, positions, advice, answers, guides Or any other content displayed on the Site is made at the discretion of the User and at his sole risk; The user must carry out all his assessments and tests regarding the product and / or the implementation of any recommendation and / or answer and / or opinion and he waives and will be prevented from raising any claim regarding reliance on any of these.
  4. It will be clarified that the information appearing on the website and / or in the various manuals and / or calculators should not be considered medical information or a medical recommendation. Before any use of the product sold in the store (food supplement, medicine or any other product) and / or the information found on the website, consult a doctor, pharmacist or any other professional authorized to do so, as required.
  5. Interpretation of the term dietary supplement - a product based on folk cultures and alternative medicine, and in accordance with monographs of plants, and often backed up by scientific experiments and does not constitute a medicine.
  6. Any content and / or information presented on the site in connection with the product characteristics, which originates from third parties, such as the importer and / or manufacturer of the product and / or service provider (as applicable), including various specifications and data, provided by them and Oaktree will have no responsibility About him.
  7. Features, models, design, colors or appearance of products described or displayed on the site, including any image or presentation of a product included on the site, are in order to simulate to the user the desired product in the closest and best way. If a user has identified and / or suspects that there is a gap between the appearance of the actual product requested and the product appearing on the website, next to the description of the product requested, he should contact Oaktree who will act to correct it as soon as possible.
  8. The Site may contain links ("Links") to other Websites, which are not operated by Oaktree. The links are intended solely for the convenience and knowledge of the users. These links are not under the control of Oaktree and it does not control the content of the linked sites. Insofar as the website contains these links, this does not indicate Oaktree's consent and / or responsibility for the content. 

More about this source textSource text required for additional translation information

Which appear on the linked sites and / or constitute a guarantee for their reliability, up-to-dateness, correctness or legality and / or for the privacy policy and terms of use adopted by their owners. Oaktree is not responsible for any consequences caused as a result of using and / or purchasing through the linked sites and / or relying on them and recommends that you carefully read the terms of use and privacy policy of these sites, if any, and / or contact the linked site owners in any case. Edna may, in its sole discretion, remove any link from the Site and / or add additional links. Edna does not warrant that the links to the said websites will be active and will lead to an active website.

  1. The information provided in relation to Oaktree products on the site is the only information approved by the company regarding the various products. Oaktree is not responsible for the information written about Oaktree products by any third party, on sites that are not operated by Oaktree. Oaktree may act to exercise its rights against any third party who submits information to the public which is not endorsed by it.
  2. Any use of the content on the site, and / or third-party content, including any entry of the user to third-party sites by reference to the site and / or advertisement on the site, will be made at the sole responsibility of the user. The user will not have any claim and / or claim against Edna in connection with the content on the site, including the content provided by Edna and / or the content of a third party and, including content regarding products and / or promotions, in respect of any direct or indirect damage resulting from use and / Or such entry and / or due to reliance on third party content and / or due to invasion of privacy following such use.
  3. Oaktree may offer on the website for the convenience of the user, benefits for the purchase of its products in a variety of businesses, third parties, which have no and will not have any responsibility for what is done in them. Edna may grant benefits to some users and / or club members and cancel the benefits at any given time and this is at its sole discretion. The coupon will be subject to the conditions specified next to it. Any consumer claim regarding the purchase of a product through the coupon, including the return of products purchased through the coupon, the price of the products, the sale of the coupon, use or non-use of the product, the date of delivery and of course any damage and / or expense incurred in connection with the product responsible.
  4. Oaktree strives to ensure that the information presented on the site is as accurate as possible. However, it is possible on the website and / or in the content and information presented on it, including regarding any product and / or service and / or information about promotions, disruptions, inaccuracies and errors, among other things due to Edna's actions and / or omissions and / or those on her behalf and / Or of third parties. The user hereby releases Edna from any responsibility for the information and / or content provided by it on the site and / or errors on it, including for any damage, direct or indirect, caused to the user due to any such content and / or information and / or user's reliance on it, including Regarding products, descriptions, prices and the like.
  5. Limitation of Liability
  6. Oaktree makes many efforts to provide you with a quality and safe user experience on the site. However, the site is not immune to glitches and / or problems and you may not have access to the site from time to time.
  7. The user is aware that the site, including any content and / or service on it, is provided by Oaktree in their condition as is and subject to their availability. Oaktree will not bear any responsibility whatsoever, express or implied in connection with the site, including any content or service on it, as well as in connection with their suitability for a specific purpose and / or the user's requirements. The user hereby declares and undertakes that he is solely and fully responsible for all use of the site, including any content and / or service on it and reliance on them, and that he is aware that Edna is not responsible, either directly or indirectly, for any use of the site.
  8. Oaktree and / or anyone acting on its behalf, shall not be liable in any way, for damage and / or loss, direct or indirect, including incidental, consequential, incidental or punitive damages (including, and without prejudice to the aforesaid, compensation for loss of employment and business, Loss of profits, breaks and work interruptions, loss and / or loss of business information, damage to reputation, and any loss and / or other financial damage, expected and unexpected), resulting from and / or related to, the site, or any content and / or service therein, or In any use of them, including but not limited to:
  9. In the use and / or inability to use the website, including any content and / or service on it, for any reason;
  10. Messages and / or files received by the user during and / or due to the use of the website, including any content and / or service on it;

Use or reliance on information and content published on the site, whether by Edna or by third parties;

  1. Any act and / or omission committed in the content of the site or in connection with it after it has been handed over to third parties;
  2. Disruptions, availability and integrity of the site, including any content and / or service on it, for any reason, and including, resulting from disruptions or failures in the Internet or telephony network;
  3. Damage or loss which is caused as a result of an error, mistake, inaccuracy, etc., in the content on the site.
  4. Disruption in the reception of customer information on Oaktree computers for any reason, including a malfunction related to Oaktree, will not constitute grounds for any claim and / or claim on the part of the users.
  5. The limitation of liability in this section does not derogate from any other limitation of liability specified in the terms of use, including the privacy policy.
  6. Compliance with conditions and indemnification
  7. The user hereby undertakes to comply with all the provisions of the law, including law and / or regulation, which may apply to his use of the website and / or its content, including these terms of use.
  8. In addition, the user undertakes to indemnify Oaktree and / or anyone on its behalf for any damage, loss, loss of profit, payment or expense caused to them, directly or indirectly, including damage to reputation, economic and / or commercial damage, etc. And legal expenses in respect of any claim, demand and / or claim arising, directly and / or indirectly, from the violation of the terms of use and / or any act and / or omission of the user and / or from any charge in which Oaktree and / or anyone on its behalf will be charged Under the terms of use Oaktree has no liability for it; Or be sued against them by any third party as a result of improper and / or illegal use by the user of the site and / or its content, including violation of these terms.
  9. Availability and / or change of the site
  10. Oaktree may permit or not 

Denies the user access to the site at any time at its sole discretion and reserves the exclusive right to change or discontinue the operation of the site, in whole or in part, at any time and without notice.

  1. Without derogating from the aforesaid, Oaktree may terminate the activity carried out on the site, in whole or in part, temporarily and / or permanently, at any time, and without the user having any claim, right and / or claim in this regard.
  2. Oaktree will be entitled to condition the entry and / or use of the site, in whole or in part, on registration and / or payment, and without the user having any claim, right and / or claim in this regard.
  3. Obsolescence
  4. Without derogating from what is stated in the Terms of Use, the user is aware, agrees and hereby confirms that the limitation period regarding any claim and / or claim, and / or demand against Oaktree and / or third parties related to the use of the site / s by the user and / or products Appearing on the website, will be limited to a period of 6 months and all the parties regard this as an agreement for the limitation period within the meaning of section 19 of the Limitation Law, 5718-1958.
  5. Jurisdiction and choice of law
  6. Only the laws of the Torah of Israel will apply to any use of the site and / or to any claim, demand or request arising from this use and / or anything and anything else directly or indirectly related to this site. The place of jurisdiction will be the Jerusalem Regional Rabbinical Court at the address of a people and its world 4, Jerusalem, Israel only. And the substantive and procedural law that will apply will be the law of the Torah, which will prevail over any rules of choice of law that refer to the application of foreign law.
  7. Miscellaneous
  8. The Terms of Use listed above do not create and will not be construed as creating any partnership, joint venture, employer-employee relationship, agent or agent between the User and Oaktree.
  9. If any of the Terms of Use is found to be illegal, void or unenforceable for any reason, this Terms will be deleted from the Terms of Use and its deletion will not affect the legality and validity of the remaining Terms of Use. In such a case, the existence of another similar condition will be considered enforceable instead of the condition that has been deleted or removed.
  10. These Terms of Use constitute the entire agreement between you and Oaktree regarding the use of the Site and supersede any other understanding and / or consent, oral or written, relating to the use of the Site and within us.
  11. Consent under Amendment 40 to the Communications (Bezeq and Services) Law, 5742-1982
  12. We confirm that the information provided by us, as well as the email address we have provided, will be used, inter alia, to offer us from time to time various groceries and / or services / or various marketing offers and / or "advertisement thing" as amended. 40 of the Communications (Bezeq and Services) Law, 5742-1982 as part of direct mail and / or in another way (including by facsimile, automatic dialing system, electronic message, written text message or in any other way), unless we have notified Oaktree of our unwillingness Receive direct mail services in accordance with the way the company will determine from time to time.
  13. Contact
  14. For any matter, question and / or request, please contact Oaktree customer service by phone 02-5810687 or by email